Privacy Policy and Protection of Personal Information Act
At Peakford Management Consultants one of our main priorities is the privacy of our visitors. This Privacy Policy document explains the types of information that are collected and recorded by Peakford Management Consultants and how we use it.
If you have additional questions or require more information about our Privacy Policy, please contact us at info@peakford.co.za .
Log Files
Peakford Management Consultants follows a standard procedure of using log files. These files record visitors when they visit websites. Hosting companies commonly use this information as part of their hosting and website analytics services.
Information collected through log files may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring and exit pages, and possibly the number of clicks.
This information is generally not linked to information that directly identifies an individual. It may be used to analyse trends, administer the website, understand user movement through the website and gather aggregated demographic information.
Privacy Policies of Advertising Partners
Third-party advertising providers may use technologies such as cookies, JavaScript or web beacons in advertisements and links displayed on websites.
These technologies may automatically receive information such as your IP address when advertisements are displayed. They may be used to measure advertising effectiveness or personalise advertising content.
Peakford Management Consultants does not have access to or control over cookies or other technologies used by independent third-party advertisers.
Third-Party Privacy Policies
Peakford Management Consultants' Privacy Policy does not apply to other advertisers, websites, platforms or services that may be accessed through links on our website.
We recommend that you consult the privacy policies of these third-party providers for information about their data collection practices and instructions for managing your privacy preferences.
Children's Information
Protecting children while they use the internet is important to us. We encourage parents and guardians to observe, participate in and/or monitor and guide children's online activity.
Peakford Management Consultants does not knowingly collect personally identifiable information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us immediately. We will take reasonable steps to investigate and, where appropriate, remove such information from our records.
Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website in relation to the information that they share with or that is collected by Peakford Management Consultants through this website.
This policy does not apply to information collected offline or through channels other than this website, except where such information is specifically covered by our POPIA Customer Privacy Notice.
The Protection of Personal Information Act
Customer Privacy Notice
This Notice explains how we obtain, use and disclose your personal information in accordance with the requirements of the Protection of Personal Information Act ("POPIA").
At Peakford Management Consultants we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully and transparently.
About the Company
Peakford Management Consultants CC
The Information We Collect
We collect and process personal information mainly to contact you for the purposes of understanding your requirements and delivering services accordingly.
For this purpose, we may collect contact details including your name and organisation.
We collect information directly from you when you provide us with your personal details. Where possible, we will inform you which information is required and which information is optional.
We may also collect publicly available information, such as information obtained from company websites, where we contact organisations or individuals for legitimate business development and marketing purposes, subject to applicable law and consent requirements where required.
Website usage information may also be collected using cookies, which allow us to collect standard internet visitor usage information.
How We Use Your Information
We will use your personal information only for the purposes for which it was collected and agreed with you, or where otherwise permitted or required by law.
Where necessary and lawful, information may also be retained for legal, regulatory, research, audit or legitimate business purposes.
Examples include:
- To gather contact information.
- To confirm and verify your identity or to verify that you are an authorised user for security purposes.
- For the detection and prevention of fraud, crime, money laundering or other malpractice.
- To conduct market or customer satisfaction research or statistical analysis.
- For audit and record-keeping purposes.
- In connection with legal or regulatory proceedings.
Disclosure of Information
We may disclose your personal information to service providers who are involved in delivering products or services to you.
Where appropriate, we will have agreements or other measures in place to require service providers to comply with applicable privacy, security and confidentiality requirements.
We may also disclose your information:
- Where we have a duty or right to disclose the information in terms of applicable law or industry codes.
- Where we believe disclosure is necessary to protect our rights, property, safety or legitimate interests.
International Data Transfers
Some of our service providers, technology providers, hosting providers or other third parties may process personal information outside the Republic of South Africa.
Where personal information is transferred or made accessible outside South Africa, Peakford Management Consultants will take reasonable steps to ensure that the transfer is carried out in accordance with applicable POPIA requirements.
Depending on the circumstances, this may include ensuring that the recipient is subject to appropriate laws, binding agreements, corporate rules or other safeguards that provide an appropriate level of protection for personal information.
By using our website or providing personal information, you acknowledge that your information may, where necessary and lawful, be processed by service providers located in other countries.
Information Security
We are legally obliged to provide adequate protection for the personal information we hold and to prevent unauthorised access and use of personal information.
We will, on an ongoing basis, review our security controls and related processes to help ensure that personal information remains appropriately protected.
Our security policies and procedures cover:
- Physical security.
- Computer and network security.
- Access to personal information.
- Secure communications.
- Security when contracting out activities or functions.
- Retention and disposal of information.
- Acceptable usage of personal information.
- Governance and regulatory requirements.
- Monitoring access and usage of personal information.
- Investigating and responding to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to help ensure that personal information for which we remain responsible is kept secure.
We will take reasonable steps to ensure that anyone to whom we provide personal information agrees to treat that information with an appropriate level of protection.
Data Retention
We retain personal information only for as long as is reasonably necessary for the purposes for which it was collected, or where retention is required or permitted by applicable law.
The period for which personal information is retained may depend on the nature of the information, the purpose for which it was collected, our legal and regulatory obligations, and legitimate business requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to any legal or regulatory requirement to retain the information for a longer period.
Your Rights: Access to Information
You have the right to request a copy of the personal information we hold about you, subject to applicable legal requirements and limitations.
To make an access request, contact us using the contact details provided on our website and specify the information you require.
We may require appropriate proof of identity before providing access to personal information in order to protect against unauthorised disclosure.
Any access request may be subject to a legally allowable fee where applicable.
Correction of Your Information
You have the right, subject to applicable law, to ask us to update, correct or delete personal information that we hold about you.
We may require appropriate proof of identity before making changes to personal information.
We would appreciate it if you would help us keep your personal information accurate and up to date by notifying us of any changes.
Definition of Personal Information
According to POPIA, "personal information" means information relating to an identifiable, living, natural person and, where applicable, an identifiable, existing juristic person.
Depending on the circumstances, personal information may include:
- Residential addresses.
- Postal addresses.
- Email addresses.
- Telephone and other contact details.
- Changes of name, where supporting documentation may be required to verify the change.
- Other information that can reasonably be associated with an identifiable person or organisation.
Consent
By using our website, you acknowledge this Privacy Policy and agree to its applicable terms.
Where applicable, we will request consent before processing personal information for purposes that require consent. Where processing is based on another lawful ground under POPIA, we may process information without consent where permitted by law.
Where you have provided consent, you may contact us to withdraw that consent, subject to any legal or contractual limitations and any processing that has already taken place lawfully.
How to Contact Us
If you have any queries about this notice, require further information about our privacy practices, wish to withdraw consent, exercise your privacy preferences, or request access to or correction of your personal information, please contact us.
Peakford Management Consultants CC
Email: info@peakford.co.za
This Privacy Policy and Customer Privacy Notice may be updated from time to time to reflect changes in our services, technology, legal requirements or privacy practices.